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Privacy Policy

1. Introduction:

This Privacy Policy ("Policy") describes how [Your Company Name], a company registered in the United Arab Emirates ("UAE"), ("we," "us," or "our") collects, uses, discloses, and processes your personal data when you use our website, [Your Website URL] (the "Website").

By using our Website, you acknowledge that you have read and understood this Policy and agree to our collection, use, and disclosure of your personal data in accordance with this Policy.

2. Scope of this Policy:

This Policy applies to all visitors and users of our Website. It governs our data processing activities, including those carried out automatically or through any other means.

  • Exclusions: This Policy does not apply to the processing of personal data by governmental authorities, public entities, or data processed within the Dubai International Financial Centre (DIFC) or the Abu Dhabi Global Market (ADGM), as they are subject to separate regulations.

3. Data We Collect:

We collect different types of personal data depending on how you interact with our Website. "Personal data" means any data relating to an identified natural person or a person who can be identified, directly or indirectly.

a. Information You Provide to Us: When you register for an account, apply for a residency, or contact us, you may provide us with:

  • Identity Data: Your name, date of birth, nationality, and other identifying information.

  • Contact Data: Your email address, phone number, and mailing address.

  • Application Data: Information related to your residency application, such as educational background, professional experience, references, personal statements, and other documents.

  • Financial Data: Payment information (though this is often handled by a third-party processor, see Section 6).

b. Information We Collect Automatically: When you visit our Website, we may automatically collect certain data about your device and Browse activity:

  • Technical Data: Your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you use our Website, including the pages you visit, the time and date of your visit, and the referring website (if any).

4. How and Why We Use Your Data:

We process your personal data in a fair, transparent, and lawful manner. We use the collected data for the following purposes:

  • To Provide Services: To manage your account, process your residency application, and provide you with the services you request.

  • Communication: To send you updates, newsletters, and other information related to our services and your application.

  • Website Improvement: To analyze and understand how our Website is used, allowing us to improve its functionality, content, and user experience.

  • Legal Obligations: To comply with our legal obligations, including responding to requests from law enforcement, courts, or other government authorities as required by UAE law.

  • Security: To protect our Website and our users from fraud, security breaches, and other harmful activities.

  • Direct Marketing (with consent): We may, with your explicit consent, send you promotional materials about our residency programs or related services. You have the right to withdraw this consent at any time.

5. Lawful Basis for Processing:

Under the UAE PDPL, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

  • Consent: We will obtain your explicit consent for specific processing activities, such as sending marketing communications.

  • Performance of a Contract: The processing is necessary to fulfill our obligations under a contract with you, such as processing your application and managing your residency.

  • Legal Obligation: The processing is necessary to comply with a legal or regulatory obligation.

  • Legitimate Interests: The processing is necessary for our legitimate interests, provided that these interests are not overridden by your fundamental rights and freedoms. This includes activities like improving our services, ensuring website security, and preventing fraud.

6. Disclosure of Your Data:

We will not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this Policy or as permitted by law. We may disclose your data to:

  • Residency Programs: If you submit an application, we will share your personal data and application materials with the specific residency programs you have selected.

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Website and conducting our business, such as hosting providers, payment processors, and analytics services. These providers are contractually obligated to protect your data and are only permitted to use it for the purposes for which it was shared.

  • Legal and Regulatory Authorities: We may disclose your data if we are required to do so by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.

7. Cross-Border Data Transfers:

As an international platform, we may transfer your personal data to recipients outside the UAE. We will only do so in compliance with the provisions of the UAE PDPL. This includes ensuring that the receiving country provides an adequate level of data protection or that we implement appropriate contractual safeguards to protect your data.

8. Your Rights:

Under the UAE PDPL, you have certain rights regarding your personal data. These rights may be exercised by contacting us at [Your Contact Email Address]. Your rights include:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.

  • Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances.

  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.

  • Right to Stop Processing: You have the right to object to the processing of your personal data, particularly for direct marketing purposes.

  • Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and to request its transfer to another data controller.

9. Data Security:

We are committed to protecting your personal data and have implemented appropriate technical and organizational measures to safeguard it from unauthorized access, loss, misuse, or alteration. We regularly review and update our security practices to align with industry best practices and the requirements of the UAE PDPL.

10. Data Retention:

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. We will securely destroy or anonymize your data once it is no longer needed.

11. Changes to this Privacy Policy:

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Effective Date" at the top of the Policy. We encourage you to review this Policy periodically to stay informed about how we are protecting your data.

12. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [Your Data Protection Officer's Email Address] Address: [Your Company's Address in the UAE]

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